Troubleshoot Audio / Video Connections

Technical Support, Display unclear when using Xbox 360 to the TV screen.

* Video / sound problems with the Xbox 360 Composite AV Cable.
* Audio issues with Xbox 360 S-Video AV Cable.

If you are having trouble connecting your system, try these possible solutions. There is no image or sound

1. Make sure that you have connected the appropriate AV cable. For connection instructions, see the audio / video connections page for the Xbox 360 ™ AV cable.

* Component HD AV Cable.
* Composite AV Cable.
* S-Video AV Cable.
* VGA HD AV Cable.

2. Verify that your TV or monitor is activated.
3. Select the video input on your TV or monitor your Xbox 360 console connected. Common names for video inputs include Input Select, AUX, Line In, Line, In, Input, Source, and EXT, depending on the TV or monitor. For more information, see the instruction manual for your TV or monitor. No High-Definition Output, If you try to view high definition images on high definition TV.

1. Make sure that the console at the end of HD Component AV Cable is set to HDTV.
2. Make sure your TV supports the HDTV settings in the Xbox Dashboard.

Sound by No Picture

1. Verify that your TV or monitor is activated.
2. Make sure the audio and video connectors are connected to the same input group on the back of your TV or monitor.
3. Make sure the television is set to display the input group into which the audio and video connectors are installed.

No Sound

1. Verify that your TV or monitor is activated.
2. Make sure the audio and video connectors are connected to the same input group on the back of your TV or audio / video surround receiver.
3. Make sure the TV or AV receiver has been set for the group to which the input audio and video connectors are installed.
4. If you are using an AV receiver, make sure you have connected an additional AV cable between the audio / video output from your receiver and the corresponding inputs on your TV or monitor. See your AV receiver's manual for details about the connection and a special cable types.

If you are using digital audio, make sure that

1. A TOSLINK digital audio cable connected between the Xbox 360 console and one of your AV receiver or your TV.
2. Your AV receiver, if connected, turned on.
3. Your AV receiver or TV set to receive digital audio input is correct.
4. Right audio output is set in the Xbox Dashboard.

For more information about connecting to digital audio, see Connect to Digital Audio. Poor Sound

1. If you experience poor sound while playing games, music CD, or DVD movie, clean the disk as shown in the Xbox 360 Warranty manual.
2. Make sure that you have connected the appropriate AV cable. For connection instructions, see the audio / video connections page for Xbox 360 AV cable.

* Component HD AV Cable.
* Composite AV Cable.
* S-Video AV Cable.
* VGA HD AV Cable.

3. For analog audio connections, select in the Xbox Dashboard an audio output supported by your system or TV: stereo or Dolby Surround for stereo speakers, mono for monaural speakers.
4. For digital audio connections, select only stereo or surround formats compatible with your system. Digital surround sound from DVD movies, select the appropriate surround format from the options presented in each DVD's audio menu. For games and movies, play Dolby Digital audio only on audio systems that support Dolby Digital and DTS audio plays only on systems that support DTS.
5. If the sound comes from just one speaker, make sure that all audio cables connected correctly.

For further info, usually you can find related information and many opinions in our forums. For a discussion of this topic, check Xbox Forums, Technical Issues.